Fit Together
Something broken, confusing, or missing? Email mo.shareef@creativelab1.com and you will get a reply within a couple of days.
How do I pair with my partner?
Open Setup and share your invite code. Your partner enters it on their device and you are linked. Most of the app needs a partner to be useful, so do this first.
Why has my rank not gone up?
Ranks are shared. Neither of you advances until you both qualify, which is the whole point: you are as strong as your weakest link. Your rank card will tell you when you are waiting on your partner, and what they still need.
I logged a workout at the gym and it did not appear.
If your phone lost signal, the app saves your sets on your device and syncs them when you are back online. You will see a banner telling you how many changes are waiting. Nothing is lost. Reopen the app somewhere with signal and it will catch up.
Do I have to take photos?
No. Both kinds are optional and the app works without either. Proof photos are visible to you and your partner, and delete themselves after 30 days. Progress photos are visible only to you. Neither is ever visible to a group or a coach. The privacy policy has the full table of who sees what.
Who can see my workouts?
Your partner, and anyone in a group you have joined, including that group's coach. You can turn off workout details in Setup so your partner sees that you trained without seeing what you lifted. If you would rather not be seen at all, leave the group: that revokes access straight away.
How do I delete my account?
Setup, then Delete account. It is immediate and permanent, and it erases everything including photos. See the privacy policy for detail.
What happens if my partner deletes their account?
You are unpaired automatically. Your own data and history stay exactly as they were, and you can pair with someone else.
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